Accessibility Statement

Accessibility Statement
This statement was last updated on 14 October 2026

We at bestonlinebuys.com are dedicated to making our online store accessible to all individuals, ensuring a seamless shopping experience for everyone. We believe that accessibility is fundamental to our values, and we are committed to ensuring our website can be used by people with a wide range of abilities and disabilities.

Understanding Web Accessibility

Web accessibility means designing and building a website that can be navigated and used by everyone — including people with visual, auditory, physical, speech, cognitive, or neurological disabilities. Our goal is to provide the same level of comfort, ease, and enjoyment for all users when shopping on our platform, so that everyone can browse, purchase, and interact with our content independently.

Our Commitment to Accessibility

We have made significant enhancements to bestonlinebuys.com in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, achieving Level AA compliance. Our website has been built to work seamlessly with assistive technologies, including screen readers, speech recognition software, and keyboard-only navigation tools.

The actions we have taken include:

✅ Conducted an accessibility audit to identify and address barriers to access
✅ Set the default language for the site to assist screen readers
✅ Organised content with clear, logical structure for intuitive navigation
✅ Established descriptive headings, labels, and links throughout
✅ Provided alternative text descriptions for all meaningful images
✅ Ensured colour contrast ratios meet or exceed AA standards
✅ Minimised unnecessary animations and motion effects
✅ Verified that video and audio content includes captions or transcripts where applicable

Third-Party Content

We acknowledge partial compliance for some content provided by third parties. Certain pages may include content from external sources — such as payment processors, delivery trackers, or embedded features — whose accessibility standards may vary. This may affect pages including:

Checkout and payment pages
Order tracking pages
Product reviews or social media embeds

We are actively working with our platform provider (Wix) and partners to encourage full compliance and will update this statement as these areas are improved.

Accessibility Beyond Our Website

While our business operates primarily online and does not have a physical retail store open to the public, we are committed to accessibility across all our services. If you require assistance or alternative formats for any information — such as order confirmations, product details, or policy documents — please let us know, and we will provide them in a way that works best for you.

Feedback and Support

We are continuously working to improve the accessibility of our site. If you encounter any accessibility barriers, have difficulty using any part of bestonlinebuys.com, or need assistance in accessing our content, please contact us:

Accessibility Coordinator

Contact Method: Via the online form on our Contact Us page — please add "Accessibility Support" to the subject line
We will respond to your enquiry within 2 working days
If you would prefer to provide details or discuss your needs in another format, please mention this in your message, and we will accommodate you